Yes but each of our supplier is unique and has a different cancellation policy. For example some of them have weather dependency and some others not.

Our Marketplace allows 5 types of cancellation policy:

  • Last Minute: can be cancelled at any time before the Tour & Activity starts, up to and including the final minute.
  • Flexible: Allow cancellations with full refund up to 1 day before the tour date.
  • Moderate: Allow cancellations with full refund up to 7 days before the tour date.
  • Strict: Allow cancellations with full refund up to 30 days before the tour date.
  • None: No cancellation and No Refund available.

This information is provided for each product under More details in the app.

In general, you can cancel/change your booking up to 72 hours before the activity without any penalties. Some suppliers have a more lenient cancellation policy so please get in touch with our customer service team at support@leezair.com.

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